Contact

Use the form below, or write to support@drumbug.net directly. Either way you get a confirmation straight away, then we come back to you — usually within about fifteen minutes. Bugs, a lesson that confused you, a login problem, a billing question: all of it goes to the same inbox and all of it gets read.

When you write, tell us what you were doing and what you expected to happen instead. The browser you use and whether you play through a MIDI interface or a USB kit help us reproduce things quickly. Screenshots are welcome but not required. Honest confusion about a lesson is useful feedback too, so do not hold back.

Feature requests are genuinely welcome. A lot of what Drumbug does today started as an email from someone saying it would be great if the thing did this other thing. Tell us what would make your practice better. We cannot promise every idea ships, but we promise it gets considered by people who play.

One note on timing. Weekend mail can wait until Monday, and if you are writing about an account or payment issue, include the email address on your account so we can find you. Otherwise, just say hello and tell us what you are working on. Drummers look out for each other.